Lerch Bates Inc. Building Insight

Global Leaders in Technical Consulting for the Building Industry

Lerch Bates To Provide Maintenance Management Services For Retailer Forever 21

Three-Year Contract Includes 144 Stores in the United States and Puerto Rico

Los Angeles-based fashion retailer Forever 21 has selected Lerch Bates to provide elevator and escalator management services for 144 stores located throughout the United States and Puerto Rico.

Lerch Bates, an international consulting firm for vertical transportation, façade access and materials management, has designed a custom maintenance management program for Forever 21 that includes 168 elevators and 238 escalators. The three-year contract includes the evaluation of all service contracts with elevator and escalator repair companies, managing the rebidding process for new service contracts, selecting new elevator and escalator service providers and reviewing all service invoices to ensure accuracy. Lerch Bates also will perform on-site surveys and equipment analysis, maintenance audits of the systems, compilation of statistical analysis reports, reviews of maintenance findings and development strategies for the systems.

“Lerch Bates has seen remarkable growth recently with the demand for elevator and escalator management services,” said Jeff Marsh, Lerch Bates’ vice president of business development and marketing. “Forever 21 is a rapidly expanding international brand and we are eager to begin consulting for yet another thriving global company.”

Lerch Bates announced in March that it had been selected by Hilton Worldwide, Inc. to provide elevator and escalator maintenance management services for the company’s Hilton portfolio in the United States. The firm designed a custom maintenance management program to support and improve the ongoing maintenance and repair of Hilton’s elevators and escalators. The Hilton owned, managed and franchised properties participating in the program exceeds 4,300 elevators and escalators in more than 1,400 hotels across the country.

Founded in 1947, Lerch Bates is the oldest and largest vertical transportation consulting firm in the world and has consulted on the elevator and escalator systems of many of the world’s tallest buildings. The firm relies on its unique expertise in elevator engineering and technology to design and modernize elevator systems all over the world including the 2,717-foot Burj Khalifa in Dubai, United Arab Emirates, 1,667-foot Taipei 101 in Taipei, Taiwan, 1,476-foot Nanjing Greenland Financial Center in Nanjing, China and 1,389-foot Trump International Hotel & Tower in Chicago, Illinois.

Forever 21, Inc., headquartered in Los Angeles, is a specialty retailer of women’s and men’s clothing and accessories, known for offering the hottest and most current fashion trends at a great value to consumers. Forever 21’s model of fast fashion works by keeping the store exciting with fresh merchandise offerings brought in -more- Lerch Bates/Forever 21 Page 2 daily. The retailer operates over 450 stores in the United States with international operations in Bahrain, Canada, Indonesia, Japan, Jordan, Korea, Kuwait, Malaysia, Oman, Saudi Arabia, Singapore, Thailand, and UAE (Dubai and Abu Dhabi).