Lerch Bates Inc. Building Insight

Global Leaders in Technical Consulting for the Building Industry

Lerch Bates Appoints Paul Gauthier Project Manager In Calgary

Gauthier Joins Firm as Office Development Continues to Boom in Alberta’s Largest City

Paul GauthierLerch Bates announced that Paul Gauthier has joined the international consulting firm for vertical transportation, façade access and materials management as project manager. He has served in numerous leadership roles in the vertical transportation industry from account management to overseeing modernizations for more than 15 years.

Gauthier is tasked with providing vertical transportation consulting services for designs, maintenance, due diligence and modernizations throughout greater Calgary. The metropolitan area is currently the biggest office development market in Canada and continues to gain momentum. He joins Lerch Bates as the firm continues to expand its project manager team in North America with vertical transportation industry veterans.

“The vertical transportation industry in the Calgary area is growing at an incredible rate,” said Lerch Bates President and CEO Bart Stephan. “Lerch Bates continues to recruit the most talented, knowledgeable and professional leaders in the business and I’m thrilled that Paul has joined our firm.”

Gauthier has extensive industry experience including new equipment and technologies, modernizations, service repair and maintenance. He most recently worked as a national account manager for Fujitec Canada where he was involved with all aspects of the firm’s operation in Calgary. He began his vertical transportation career with Thyssen Dover, now ThyssenKrupp, where he worked on the elevator systems for large residential projects.

Gauthier is a graduate of Southern Alberta Institute of Technology in Calgary.

Lerch Bates Appoints Megan Shaw Project Manager, Elevator Consulting Group

Vertical Transportation Firm Continues to Grow South Central Region

Megan ShawLerch Bates announced Megan Shaw has been named project manager, elevator consulting group, for the international consulting firm’s South Central Region office in Dallas. Shaw joins the expanding project manager team of Lerch Bates as the the company continues its regional growth.

In her new role with Lerch Bates, the largest and oldest vertical transportation, façade access and materials management consulting firm in the world, Shaw is tasked with managing modernization services and vertical transportation analyses and designs for new construction projects in the region. She most recently was instrumental in the project designs of the new Carl R. Darnall Army Medical Center at Fort Hood, Texas, and new headquarters of The Richards Group in Dallas. In previous years she also worked as a business development manager and a service account manager; overseeing service agreements, modernizations, upgrades and capital planning.

“Megan brings to Lerch Bates invaluable experience of analyses and designs of elevators systems for new-construction projects,” said Lerch Bates President and CEO Bart Stephan. “Our South Central Region contains some of the country’s fastest growing large cities and we are strategically enhancing our presence in the area. Construction projects are continually being announced and Megan will play a pivotal role as we improve our market share in Texas.”

Shaw earned a Master of Business Administration and a Master of Arts from Ottawa University in Ottawa, Kan. She also holds a Bachelor of Arts degree in communications from the College of Charleston in Charleston, S.C.

Lerch Bates To Provide Maintenance Management Services For Retailer Forever 21

Three-Year Contract Includes 144 Stores in the United States and Puerto Rico

Los Angeles-based fashion retailer Forever 21 has selected Lerch Bates to provide elevator and escalator management services for 144 stores located throughout the United States and Puerto Rico.

Lerch Bates, an international consulting firm for vertical transportation, façade access and materials management, has designed a custom maintenance management program for Forever 21 that includes 168 elevators and 238 escalators. The three-year contract includes the evaluation of all service contracts with elevator and escalator repair companies, managing the rebidding process for new service contracts, selecting new elevator and escalator service providers and reviewing all service invoices to ensure accuracy. Lerch Bates also will perform on-site surveys and equipment analysis, maintenance audits of the systems, compilation of statistical analysis reports, reviews of maintenance findings and development strategies for the systems.

“Lerch Bates has seen remarkable growth recently with the demand for elevator and escalator management services,” said Jeff Marsh, Lerch Bates’ vice president of business development and marketing. “Forever 21 is a rapidly expanding international brand and we are eager to begin consulting for yet another thriving global company.”

Lerch Bates announced in March that it had been selected by Hilton Worldwide, Inc. to provide elevator and escalator maintenance management services for the company’s Hilton portfolio in the United States. The firm designed a custom maintenance management program to support and improve the ongoing maintenance and repair of Hilton’s elevators and escalators. The Hilton owned, managed and franchised properties participating in the program exceeds 4,300 elevators and escalators in more than 1,400 hotels across the country.

Founded in 1947, Lerch Bates is the oldest and largest vertical transportation consulting firm in the world and has consulted on the elevator and escalator systems of many of the world’s tallest buildings. The firm relies on its unique expertise in elevator engineering and technology to design and modernize elevator systems all over the world including the 2,717-foot Burj Khalifa in Dubai, United Arab Emirates, 1,667-foot Taipei 101 in Taipei, Taiwan, 1,476-foot Nanjing Greenland Financial Center in Nanjing, China and 1,389-foot Trump International Hotel & Tower in Chicago, Illinois.

Forever 21, Inc., headquartered in Los Angeles, is a specialty retailer of women’s and men’s clothing and accessories, known for offering the hottest and most current fashion trends at a great value to consumers. Forever 21’s model of fast fashion works by keeping the store exciting with fresh merchandise offerings brought in -more- Lerch Bates/Forever 21 Page 2 daily. The retailer operates over 450 stores in the United States with international operations in Bahrain, Canada, Indonesia, Japan, Jordan, Korea, Kuwait, Malaysia, Oman, Saudi Arabia, Singapore, Thailand, and UAE (Dubai and Abu Dhabi).

Lerch Bates Receives Approval From State of Arizona to Perform Inspections of Vertical Transportation Systems

Only Two Companies Have Received Licensing to Perform Third-Party Inspections in the State

Lerch Bates, an international consulting firm for vertical transportation, façade access and materials management, it has been approved by the Arizona Division of Occupational Safety and Health (“ADOSH”) to perform inspections of elevator and escalator systems throughout the state. Lerch Bates is one of only two firms that have been licensed by the State of Arizona to perform third-party inspections of vertical transportation systems.

On July 29, 2010, changes made by the Arizona State Legislature to the Arizona Elevator Act allow the use of private elevator inspectors for vertical transportation systems. The amendment gives owners and operators of elevators and escalators the option of hiring ADOSH-approved private elevator inspectors to conduct initial and annual statutorily required inspections.

Lerch Bates recently completed an extensive application process with the State of Arizona and was approved and licensed by ADOSH to perform third-party inspections of vertical transportation systems throughout the state. The licensing of Lerch Bates gives owners and operators an additional choice when selecting an inspector and gives them another option when the State Elevator Section is unable to accommodate inspection deadlines. There are currently more than 30,000 elevators operating in Arizona.

“Being licensed by the State of Arizona to perform third-party inspections of elevators and escalators opens up a large new market for Lerch Bates,” said Jeff Marsh, Lerch Bates’ vice president of business development and marketing. “More and more states are allowing the private sector to perform initial and annual inspections of vertical transportation systems and we are leading the way in gaining approval in those states. It’s truly a testament to our team of certified professional engineers around the country that have given Lerch Bates such a respected name in vertical transportation consulting.”

Founded in 1947, Lerch Bates is the oldest and largest vertical transportation consulting firm in the world and has consulted on the elevator and escalator systems of many of the world’s tallest buildings. The firm relies on its unique expertise in elevator engineering and technology to design and modernize elevator systems all over the world including the 2,717-foot Burj Khalifa in Dubai, United Arab Emirates, 1,667-foot Taipei 101 in Taipei, Taiwan, 1,476-foot Nanjing Greenland Financial Center in Nanjing, China and 1,389-foot Trump International Hotel & Tower in Chicago, Illinois.

Lerch Bates Appoints Dana Crawford Senior Project Manager, Strategic Accounts

Crawford Oversees Projects and Business Relationships with Strategically Assigned Accounts

CrawfordDanaLerch Bates announced Dana Crawford has joined the international consulting firm for vertical transportation, façade access and materials management as senior project manager, strategic accounts group. Crawford is an accomplished leader with more than 20 years of experience in sales management, staff leadership and strategic business planning.

Crawford oversees strategic account relationships as well as develops new strategic account clients in her new role with Lerch Bates. She has been in the elevator industry for 16 years and served as a sales manager and executive account manager at Otis Elevator Company for 13 years in the greater Los Angeles market. She designed tactical programs and initiatives to grow all facets of the company’s service business including repairs, modernizations, retention and acquiring new business. She also spent time working with KONE and Arizona Elevator Company giving her broad knowledge in the elevator industry.

“Dana Crawford is a seasoned veteran with remarkable experience with sales and account management,” said Lerch Bates President and CEO Bart Stephan. “She brings a strong background in leadership and coaching which will be a great asset to her success. We are pleased that she has joined our talented team of project managers.”

Crawford earned a Bachelor of Business Administration degree from New Mexico State University and a Master of Business Administration degree from Pepperdine University’s Graziadio School of Business and Management. She also is a certified Co-Active Coach® from Coaches Training Institute (CTI) and a Master Graduate of Rapport Leadership International.

Lerch Bates Promotes Mark Hall to SR. Project Manager, Strategic Accounts

Hall Joined International Consulting Firm in 2012 as a Project Manager

Mark HallLerch Bates announced Mark Hall has been promoted to sr. project manager, strategic accounts. He previously served as a project manager for the Lerch Bates Atlanta regional office.

Hall will now oversee projects and business relationships with strategically assigned accounts as well as develop and manage relationships with new strategic account clients. As a former project manager for the Atlanta office, Hall conducted maintenance evaluations, modernization services and vertical transportation analysis and design. He executed business development strategies through prospect identification, cross-selling to existing accounts and networking within national and regional professional associations.

“As Lerch Bates continues to enhance and expand its strategic accounts division it’s paramount that we retain the current and future leaders in our industry,” said Lerch Bates President and CEO Bart Stephan. “Mark’s extraordinary career in vertical transportation and his more than 10 years of experience as an authority in elevator systems makes him an ideal project manager of strategic accounts.”

Prior to joining Lerch Bates in 2012, Hall served as in various sales and management positions within the vertical transportation industry. He previously worked as a new equipment sales manager and regional sales manager for Otis Elevator Company and as a senior account representative and then as a service sales manager for KONE.

Hall earned a Bachelor of Science degree in political science with a minor in international affairs from Florida State University in Tallahassee, Florida.

Elevator Maintenance V3.0

In 2005 I published a brief for our clients on the status of elevator maintenance. This portion of the industry’s “bread and butter” as coined by Peter Leavers in his post on facilities-manager.co.uk has changed more in the last 10 years than the previous 40. So much so that my 2005 brief is probably out of date. So here’s an update:

The equipment is better. Today’s installations are MRL gearless machines which require less maintenance. This sole product line has influenced that way service companies approach maintenance.

Maintenance is more regulated by code than ever before. Previously the market drove maintenance habits, today, code requires an MCP – maintenance control program for every unit. Our word of caution – the equipment owner is required to ensure the MCP is in place and is followed. One of our peers, John Koshak, has authored two books as well as articles in Elevator World explaining the MCP as a contractor requirement.

Remote monitoring has improved and remote diagnostics is being used to varying levels. Safe to assume that remote repair is in the background somewhere.

Another safe assumption…it will be less than 5 years before V3.0 is outdated and we will be writing about Elevator Maintenance V4.0.